Unlocked is a fictional mobile mystery game. This policy explains which data the app may process, why, and which choices are available to you.
1. Data we do not ask for
- No Unlocked account or mandatory sign-up.
- No collection of your name, email address or phone number to play.
- No precise geolocation.
- No access to your personal photos, contacts or microphone.
- No sale of personal data and no personalised advertising displayed inside the game.
2. Analytics and advertising attribution
Only if you accept on the consent screen, Unlocked uses PostHog to measure usage events such as a case starting or a screen being viewed. The TikTok App Events SDK may also measure whether a campaign led to an install, paywall view, checkout or subscription.
Depending on your choices and system permissions, TikTok may receive the device advertising identifier, technical app and device information, event time, and the product identifier, price and currency. We never send your case answers, notes, name, email address, phone number or payment details.
You can decline or withdraw consent from the app settings. The game works the same either way.
3. Unlocked Creators program
Unlocked Creators is our web workspace for people applying to or participating in the Unlocked content creator program. To manage an application, we may process the applicant's declared country, first and last name, contact number, TikTok username, application source, optional referral code and the Unlocked support identifier they provide. Our hosting provider may also supply an approximate connection country to check eligibility and reduce fraud.
When a creator chooses to connect through TikTok Login Kit, the user.info.basic scope lets us receive their TikTok Open ID, display name and avatar. The video.list scope lets us retrieve the list and public metrics of their recent public videos, including view counts, so campaign performance can be displayed and measured in their private dashboard. Authorization tokens are encrypted and stored server-side so these metrics can be refreshed. Unlocked Creators does not publish, edit or delete TikTok content and cannot access private messages or private videos.
The creator can disconnect TikTok from the workspace; this revokes the authorization and deletes the stored tokens. Requests for access, correction or deletion can be sent to support.unlocked@gmail.com. Creator payment, contractual or anti-fraud records may still be retained when required by law or legitimate operational needs.
4. Subscriptions and payments
Apple or Google Play processes payment depending on your device. RevenueCat manages access entitlements and receives an anonymous app identifier and subscription status. Bank details never reach us.
5. Notifications
If you allow notifications, Firebase Cloud Messaging (Google) uses a push token to deliver new-case announcements. Reminders for a case in progress are scheduled directly on your device. Notifications can be disabled in your device settings.
6. Progress and iCloud
Progress is stored locally. On compatible Apple devices, it may be copied to the iCloud key-value storage associated with your Apple Account to sync devices. Apple handles this sync; we do not access the contents of your iCloud account.
7. Retention and deletion
Delete local data by resetting a case or removing the app. To request deletion of data held by our providers, email support.unlocked@gmail.com and include your anonymous app identifier if available. Purchase records may be retained where legally required.
8. Intended audience
Unlocked is intended for people aged 12 and over and contains fictional investigation themes. The Unlocked Creators program is limited to people aged 18 or over.
9. Contact and changes
We may update this policy. For questions, contact support.unlocked@gmail.com.